“Maracaibo with 75% and Punto Fijo with 65% were the cities with the best quality evaluations, while the lowest proportions of positive evaluation were observed in San Cristóbal (46.2%) and Porlamar (40.6%)”, added the OVSP
According to figures presented by the Venezuelan Observatory of Public Services (OVSP), in its report for the month of May, 62.4% of citizens in 12 cities in the country negatively valued the electricity service, mainly due to fluctuations and intermittence.
“Among the reasons why users gave an unfavorable opinion of the service, fluctuations and electrical intermittence were the most expressed by those consulted, totaling 73.2% of these,” the organization added in a statement.
Cities such as San Cristóbal, Táchira state (92.9%), followed by Mérida, capital of the homonymous Andean state (89.4%), and Maracaibo, Zulia state (77.3%), are the localities with the highest negative valuation of the service.
On the other hand, the NGO documented that 61.9% of the citizens consulted in these same cities gave a negative opinion about the quality of drinking water, increasing a little more than “three percentage points according to the measurement carried out by the organization during January of this year”.
The first three cities with the highest percentage of negative assessment were Maracaibo (79.5%), Porlamar, Nueva Esparta state (78.5%) and Punto Fijo, Falcón state (74%).
“However, the fourth position corresponded to Caracas with 72.2% when in the previous measurement (January 2022) it occupied eighth place with 62.1%. That is, the percentage of negative valuation increased by more than 10 percentage points,” added the OVSP.
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Regarding the quality of Internet service, 53.8% of citizens evaluated it positively against 43.2% who did so negatively.
“Maracaibo with 75% and Punto Fijo with 65% were the cities with the best quality evaluations, while the lowest proportions of positive evaluation were observed in San Cristóbal (46.2%) and Porlamar (40.6%)”, added the OVSP.
On Thursday, the National Council of Commerce and Services (Consecomercio) of Venezuela demanded that the State improve public services to avoid constant power, water, telephone or internet outages, among others, that prevent them from carrying out their work normally. .
In a statement, the union highlighted as usual inconveniences the “recurring electricity failures”, the “delays” in the internet connection, the “excessive administrative procedures” and the “high municipal taxes” or the Tax on Large Financial Transactions (IGTF), which levies 3% on payments made in foreign currency.
With information from Eph
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