He shampoo It is an essential product in the daily hair care routine, used by both men and women to keep hair clean and healthy. However, sometimes popular products can cause unwanted effects. Recently, a well-known international brand has been the subject of numerous complaints due to alleged negative effects on the scalp.
The product in question is L’Oréal’s Elvive Hydra Hyaluronic line, which has become the subject of criticism on social networks. According to reports, many people have experienced significant hair loss after using this shampoo, as well as suffering from scalp irritations. Given these reports, the National Consumer Service (SERNAC) decided to intervene and open an investigation to determine if there is a real problem with this product.
He SERNACthrough a statement on the product safety. Although no official security alert has been issued so far, the number of complaints filed from different parts of the country has motivated authorities to act and examine the case further.
One of the main objectives of the investigation is to determine how many complaints L’Oréal has received about this product line, what type of response the company has offered to those affected and whether it has taken steps to solve the problem. Furthermore, the SERNAC seeks to know the results of laboratory analyzes to evaluate the composition and performance of the Elvive Hydra Hyaluronic line and verify if there is a direct relationship between the product and reported hair loss.
Among the testimonies shared, the one from a consumer from Chiguayante stands out, who reported that after months of using this shampoobegan to notice abnormal hair loss. Initially, she attributed the problem to stress, but then, upon discovering that other users were experiencing similar situations, she began to suspect that the shampoo might be responsible. His story, like that of many other people, has contributed to this problem becoming widespread on social networks.