The use of new technologies and digital tools represents an opportunity to move towards a stage of more agile, secure, efficient and inclusive financial services.
This was stated by the Superintendent of Banks, Alejandro Fernández W., during a conference given at the XXVII Seminar on Industrial and Systems Engineering, held at the Pontificia Universidad Católica Madre y Maestra (PUCMM) last Friday.
The official cited that, in the international arena, trends point to the reduction of bank branches, due to the migration of transactions and services to alternative channels, especially digital ones. He expressed that the progress of the digitization of the Dominican financial sector is also notorious. In fact, 45.6% of multiple bank transactions are carried out through online banking and mobile applications, according to the 2021 Bank Digitization Ranking, prepared by the SB.
