As part of its policy of improving the customer experience, the National bank has been strengthening its services in 26 agencies nationwide that were classified as special agencies with little demand and are now in the process of becoming type 3 agencies, which means that they will be able to carry out other types of transactions that could not be done before and will increase offering products for the benefit of customers and users.
Likewise, the BN informs that, with the purpose of safeguarding the efficiency of its operations, it began the closure of 12 special offices with little demand given that the presence of more alternate channels of the bank has been strengthening the transfer of operations. In other words, more than 80% of users and clients prefer to carry out their procedures outside of an agency.
Likewise, the public is reminded that they can carry out their operations through digital channels such as APP BN, virtual MultiRed banking, mobile banking *551# and online payments of more than 430 fees from 24 public entities, by entering the website of pay it.pe.
LOOK: Government appoints Juan Carlos Galfré as new president of Banco de la Nación
Banco de la Nación calls on the public to continue with biosecurity measures, the use of masks and compliance with the complete vaccination scheme in order to continue protecting ourselves from COVID-19 in this fourth wave of infections.