Cusco: PeruRail will suspend operations due to strikes and almost 1,500 tourists leave Aguas Calientes

The company PeruRail reported that as of this Wednesday, January 4, it will suspend its operations until further notice due to the risks that strikes pose to its workers and passengers. This, added to the upcoming resumption of the strike, has caused a large number of tourists to abandon hot waters in the last hours.

The company, which provides train services on the southern and southeastern routes of the country, specified that it adopted this measure to “guarantee the safety and care” of its passengers and workers.

Through a statement, it explained that the suspended operations include all its trains on the Cusco – Machu Picchu – Cusco or Cusco – Puno – Cusco routes.

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“The suspension of operations is given in compliance with the notification of the concessionary company of the railways, transandino railway, due to the indefinite resumption of protests in the cities of Cusco and Puno”, reported the railway company.

To this he added that they have already adopted other provisions to serve passengers today Tuesday.

“With the objective of transferring the passengers who are currently in the station of Macchu PicchuToday, Tuesday, January 3, we are proceeding to increase the number of spaces in different train frequencies. This relocation of passengers with purchased tickets will be carried out at no cost,” he said. PeruRail.

He also detailed the train frequencies:

PeruRail Vistadome: 74, 304, 606 and 76.

PeruRail Expedition: 34 and 76.

“We also inform that, unfortunately, in the coming days the security conditions are not guaranteed, which is why we will be unable to mobilize emergency trains for the evacuation of people on this route. We regret the inconvenience these announcements cause our passengers. However, they are due to situations totally beyond the control of our company and we reiterate that we seek to prioritize the safety of passengers and workers in the face of the resumption of social protests in the cities of Cusco and Puno,” the company announced.

Modifications and returns

Within the framework of the facilities that the company seeks to provide to passengers, it was announced as the call center number 01 6254848 and provided two links: one to request modifications at no cost, and another to request returns.

To request modifications at no additional cost in our stores in Lima and Cusco:

https://www.perurail.com/es/ubicanos/

To request returns, fill out the following form:

https://www.perurail.com/en/ticket-cancellations/

Mass output from Aguas Calientes

The uncertainty prior to the start of the strike is already being felt in Cusco, and especially in Aguas Calientes (one for needed for a long time to get to Macchu Picchu)as a massive departure of tourists was observed in the late afternoon of this Tuesday, January 3.

Sources from Peru21 announced that about 1,500 people have been leaving that town on the last trains.

“Almost 1,500 people are about to take the train at the PeruRail location, from Aguas Calientes to Ollantaytambo,” he said.