The questions against the company were not long in coming, especially since Digitel has expressed its plans to extend and improve its services, even with a 5G network that would open the first window for this technology in the country.
Digitel customers would have suffered more than two hours without service on the night of this Wednesday, April 27, due to a failure that their GSM network presented, through which the telephone signal is managed to send and receive text messages and calls, as well as mobile data.
As a result of the problem, users began to report their problems on the social network Twitter, with which the word “Digitel” was positioned in third place in national trends.
Anyone else without Digitel service?
– Valeria Vargas (@valeriaavargasr) April 27, 2022
Digitel without network! ??
Someone else??— Meli (@meli_seijas) April 27, 2022
No electricity throughout the area where I live and no Digitel signal pic.twitter.com/okW74toVog
– José R. Camacho Keller ???? (@joserckeller) April 28, 2022
According to the journalist specializing in telecommunications, Fran Monroy, the digitel failures occurred in several areas throughout the country, even after it was corrected in sectors of Caracas.
Eye: Although in Los Palos Grandes I have everything ok with #DigitelWithoutTwitter, they are telling me Digitel failures in some places in the country. I’m investigating what’s going on.
– Fran Monroy Moret (@fmonroy) April 27, 2022
Users expressed that the signal was completely down and that their phones indicated that only the “emergency call” option was available.
Digitel without signal west of Ccs fallen out in emergency call #digitelsintwitter @fmonroy
– Alfredo fandi (@Faxxwat) April 27, 2022
Other clients of the telecommunications company expressed that these failures are constant and that every day there are problems with the signal for at least two hours in the afternoon and at night. “Apparently they decided to compete with digitalel,” said a Twitter user.
Every day the Digitel signal is worse. Every day it has failures, today more than 2 hours without service, since 6:00 PM
Every night the Digitel signal dies from 8:00 PM until around 10:30 PM.
Apparently they decided to compete with Movilnet.— johan shoe (@johanzapata) April 28, 2022
The questions against the company were not long in coming, especially since the company has expressed its plans to extend and improve its services, even with a 5G network that would open the first window for this technology in the country.
Digitel down and so on and they are going to implement 5G ???
Much to fix yet.– Mila (@mafmz5) April 27, 2022
And so Digitel launches with great fanfare that it already has 5G ready and also that it is ready to be the best fiber optic provider! pic.twitter.com/LgF2LZiAjz
– The Good and the Bad (@citizennew) April 28, 2022
Digitel from bad to worse and they want to put 5G ?.
– Jesus Alfonso (@J_alfonso7) April 27, 2022
*Also read: Digitel expands its internet services through fiber optics and the possibility of a 5G network appears
The company has not spoken to explain the origin of the failure or possible solutions, but these problems add to the odyssey suffered by the Venezuelan to stay connected in one of the countries with the slowest internet connection in the world and telecommunications networks. in frank deterioration.
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