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December 14, 2022
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“You can withdraw money at our ATMs”, but many are not working either, annoyance due to the fall of Bancolombia this Saturday

"You can withdraw money at our ATMs", but many are not working either, annoyance due to the fall of Bancolombia this Saturday

Users point out that they are tired of not being able to use their money when they need it. Bancolombia asks to be patient.

Colombian News

Once again, the Bancolombia application reports that it presents failures in its application, as well as in some ATMs in the country, a situation that has once again generated discomfort among users.

And it is that through the application, they indicated that the digital channels are not available.

“We are doing everything we can to restore service. Thank you for your patience,” they said.

For this reason, they asked to use the ATMs, bank co-responsibles and the telephone line.

Bancolombia failures

However, through social networks they have denounced that not even the ATMs are available.

“It is a shame that Bancolombia responds in this way. It is not possible that every time we want to use our money, the application fails, ”he said.

On the other hand, they pointed out that the situation is increasingly repetitive.

“Now it no longer only happens in fortnightly or end-of-month payments, the situation is already more constant. And who is responsible for this?” they add.

Other users pointed out that it would be fair that for each time a service failure is recorded, a discount is made in the handling fee, a situation that was applauded by other Internet users.



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