Currently, thousands of users who travel daily on TransMilenio They must use the TuLlave card with which the fare is paid for the use of articulated vehicles that are part of the Integrated Public Transport System (SITP) What is the means where you should contact if you have any questions or concerns?
In information provided through their official website, they indicated that they can make a judicial notification with the company Recaudo Bogotá SAS. via email: [email protected].
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In addition, you can contact an advisor of this company through the telephone service at the call center 4824304. Remember that the hours of operation will be Monday to Sunday from 5:00 am – 11:00 pm.
You will also receive information of interest through your official X account (previously known as Twitter) at @tullaveplus and of course on their Facebook site.
How to load the Your Key card
What are TuLlave’s communication channels?
@tullaveplus
Follow the procedure carefully so you can add balance to your card
1- The first thing you must do is enter the site www.tullaveplus.gov.co to be able to recharge.
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2- Click on the Digital Recharge option and then accept the terms and conditions of this service.
3- Remember that you must choose the payment method and also complete the corresponding form.
4- Finally, do not forget that this procedure will be completed after 30 minutes and to do so you must activate your recharge in the different validators that can identify you in the zone buses, authorized stores and also in TransMilenio trunk stations.
Details not to forget about TuLlave
It is an important option that will allow you to avoid lines to buy tickets to enter TransMilenio.
Keep in mind that through TransMiApp you can also carry out the balance loading process.
