Colpensiones plays a crucial role in Colombia’s pension systemsince it is the entity that ensures that its members can access the average premium regime. However, for a few days now, Care is suspended and beneficiaries are wondering when they will resume their usual activities. Know the dates.
When entering the Colpensiones page, a text informs about the situation of the entity:
“According to the scope of the preventive maintenance planned for the technological platform, it is reported that there will be unavailability in the Electronic Headquarters, Transactional Portals and the COLPENSIONES App, including Affiliation services to the medium premium regime, financial benefit procedures arranged electronically, PQRS (Affiliates, Pensioners and Third Parties), Correction of Labor History, payroll certificates and BEPS procedures, from December 28, 2024 to January 3, 2025.
“Attention to the public will not be provided at the Colpensiones – PAC Attention Points at the national level, from on Monday, December 30 until Friday, January 3, 2025. Attention to citizens will be restored as of Tuesday, January 7, 2025,” they added..
As established in the statement, the suspension of tasks is intended to guarantee better performance and safety in the services offered to members and pensioners.
On the other hand, the entity called on users to plan in advance any procedure related to their pensions, thus avoiding inconveniences during this period.
(FURTHER: Do you have a child between 6 months and 5 years old? This benefit corresponds)
How to plan Colpensiones procedures during the closure?
The reasons for joining Colpensiones
Source: Colpensiones-Official Facebook
1. Access to the Website: Visit the official website of Colpensiones www.colpensiones.gov.co.
2. Status of Procedures: You can check the status of your procedures by entering your ID number or file number in the “Check status of your application” section in the electronic office.
(READ:How can you lose the right to a pension in Colombia? What the law says)
3. Necessary Documents: Make sure you have all the documents required for the procedure you want to carry out. This includes specific forms that you can download from the website or request at service points.
4. Resumption of Service: Remember to schedule your consultations and procedures for after the opening date to be able to expedite procedures and pending tasks.
