He Department of Social Prosperity It is one of the organizations that provides the most assistance to Colombians through different programs and measures. Its objective is to improve the living conditions of the most vulnerable, providing them with answers and also solutions to each of their demands. What is the contact number and hours?
What days and times are you open?
Prosperidad Social serves on the following days and times
Monday to Friday: 8:00 am to 4:00 pm
Saturdays: 8:00 am to 12:00 pm (at some service points, such as in Bogotá).
However, it is important to note that there may be variations depending on the specific location of the service points. In that case, it is recommended to check with the relevant local office.
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Senior citizen
Courtesy – DPS
Other channels of attention
Telephone Line:
601 379 4840: Cell phone helpline.
01-8000-95-1100: National toll-free line.
WhatsApp:
Prosperidad Social has a WhatsApp number for citizen support.
Online Chat:
An online chat can be accessed through their website and is focused on quick and specific queries.
Video call:
They offer the option of making video calls for personalized attention. In this way, the consultant avoids having to go personally to the offices in question.
Web Form:
Through the Delta virtual account, users can register, consult and follow up on their requests. A quick and effective way to clear up doubts.
In-Person Service Points:
There are several service points distributed in different cities, such as Bogotá, where citizens can receive direct assistance.
By email:
You can also write a message, attach files and photos and send it by email. The email address is [email protected]
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What are the most important programs?
There are more than 15 active plans that seek to change the economic situation of Colombian citizens, including:
Greater Colombia: monthly subsidy for elderly people living in poverty.
Youth in Action: transfers focused on low-income university students.
Families in Action: financial support to families in extreme poverty, subject to compliance with health and education requirements.
Citizen Income: seeks to provide a stable income to the most vulnerable families.
