“We are fortunate to have investors who believe in us and have backed us financially, and in an environment in which (interest) rates have risen, our rivals’ funding has fallen, their ability to spend on acquisition advertising has fallen. mandate is to grow, we are not cutting personnel, (but) we are being more cautious in the way we grow,” Lajous said.
Ualá has 1,500 collaborators in Argentina, Mexico and Colombia, which are the three countries in which it operates. 44% of the staff is made up of women, as well as 37% of its leadership positions.
The manager stressed that Ualá, which is awaiting regulatory approval for the purchase of ABC Capital bank, will make adjustments in the coming months, but they will be changes that will allow them to grow in an orderly, austere and efficient manner.
“Of course we make adjustments because the market changes, but fortunately we are not in a situation where they tell us they have to reduce costs. Our mandate is to grow in an orderly, austere and efficient manner,” he said.
Ualá will invest 150 million dollars in the next 18 months, mainly in Mexico and Colombia. Madrazo Lajous stressed that the plan is to bring to Mexico other products that already work in Argentina.
In that country, Ualá offers payment services, debit and credit cards, investments, terminals, investments, insurance and a marketplace for entrepreneurs.
“The bulk of the resources are destined for Mexico, from the acquisition of ABC Capital two very solid legs are put in place: Ualá’s technology and ABC’s license to strengthen the proposal,” he added.
Madrazo Lajous took over as CEO at the end of last June and in November 2021 Ualá announced the purchase of ABC Capital bank.
The manager said that once the purchase is completed, the firm will be able to make agile and safe products for users.