The National Institute for the Protection of Consumer Rights (Pro Consumidor) reported that it began a special operation to verify prices in toy sales in stores in Greater Santo Domingo and other cities, to avoid deception to the detriment of consumers. in the celebration of the Day of the Holy Kings.
The executive director of Pro Consumidor, Eddy Alcántara, highlighted that this first operation of the year 2025 seeks to guarantee the rights of consumers in this holiday dedicated to children, which is celebrated on January 6 of each year.
“The objective is to promote an equitable, safe and informed market, in compliance with the provisions of Law 358-05 on Consumer Protection,” he highlighted.
Alcántara said that, since the last week of December, inspectors, advertising and pricing analysts, together with promoters of good commercial practices from Pro Consumidor, have carried out exhaustive monitoring.
He highlighted that this work includes prior price comparison and monitoring of toy sales, “covering toy stores and other establishments that sell products related to this season of high commercial activity.”
He stressed that the special operations carried out on dates of high commercial flow are intended to ensure the quality of the products, protecting the health, safety and economic interests of consumers.
Recommendations for a safe purchase
Looking ahead to Three Kings Day, the head of Pro Consumidor urged parents and guardians to make their purchases in formal stores, where they can claim guarantees if necessary.
In addition, he recommended carefully reading the labels to verify that the toys are appropriate for the child’s age, always requiring the invoice or proof of purchase as backup in case of any eventuality, and avoiding the acquisition of games that may encourage aggressive behavior, in compliance with the resolution of Pro Consumer.
Alcántara reminded toy suppliers of their obligation to ensure that instructions for use and safety warnings are clear, visible and properly included on products.
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