MIAMI, United States. – The Telecommunications Company of Cuba (ETECSA) reported this afternoon about the drop in Internet service through mobile data.
In a post shared on social networksthe state company indicated that it was working on “the identification of the failure.”
“We inform our customers that there is currently an impact on mobile services. Work is being done on the identification of the failure for the soonest restoration, ”says the ETECSA publication.
? We inform our customers that there is currently an impact on mobile services. Work is being done to identify the failure for the earliest restoration. pic.twitter.com/03ZzHmaOl2
— ETECSA (@ETECSA_Cuba) February 17, 2023
Before the fall of the service, the reaction of the users was not long in coming.
“My phone has been telling me for an hour that it is not registered to the network. Neither calls nor messages nor mobile data. I don’t know what is happening, but this is State terrorism and a great violation of human rights by the Presidency of Cuba and ETECSA,” she wrote in Twitter the poet and activist Ariel Maceo Téllez.
My phone has been telling me for an hour that it is not registered to the network. No calls, no messages, no mobile data. I don’t know what is happening but this is state terrorism, and a great violation of human rights by @CubaPresidency and @ETECSA_Cuba.
Down with the dictatorship.– Ariel Maceo Tellez (@arielmaceo86) February 17, 2023
Sources you had access to CubaNet They confirmed that during the last hour the service has worked intermittently, and that at times it is impossible to find a connection.
“I almost dropped the phone thinking that I had problems, what a job I had to go through to connect,” Indira Aguirre, a Cuban living in Havana, commented on Facebook.
Others, however, maintain that connectivity problems have persisted for several days.
“Right now? Oh really? The connection and all the services in general have been very bad for days. It is a total lack of respect for your clients, especially since it is impossible to do without the services of your company because it is the only one that exists”.
ETECSA is the only telecommunications company that operates in Cuba, so Cubans must resign themselves to receiving the services offered by the monopoly.
On countless occasions, activists and human rights defenders have denounced service interruptions by the state company, which also usually cuts off the Internet to prevent the spread of information about protests and passages of repression on the island.
