Users claim that the races have doubled and even tripled during the season.
Requesting a taxi in Barranquilla or a vehicle through platforms during the Christmas season has become a “nightmare,” since the cost of the races has doubled and even tripled, according to several users.
The situation has citizens upset and worried because, in addition to this, they must wait long minutes to obtain the service, since many drivers refuse to travel to certain sectors.
“A race from north to south, which used to cost between $20,000 and $22,000, today is between $50,000 and $60,000. I think the races have increased by 300 or 400%,” he said. Calixto Mercado.
It agrees with him Oscar Merinowho stated that the rates are “high.”
“On normal days they have a fair price and on December days they exaggerate a lot when it comes to transporting staff. For example, from the south of the city to the north they charge me $42,000 when before I paid $22,000.”
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What do the authorities say about the rates?
Although since Barranquilla Metropolitan Area They indicated that minimum rates were stipulated by circular sent to the 21 legally constituted taxi companies; users consider that the authorities should exercise greater control over this situation.
“I have never seen true regulation because normally a rate is applied that is never met and there is no entity that is really monitoring that drivers or digital platforms respect the stipulated fixed price. There is no regulatory entity,” Mercado said.
What are the obligations for drivers?
In the circular, the entity indicated that all service provision must be carried out in accordance with the Authorized and published rates. Likewise, he warned that any charge different from that established constitutes a punishable infraction.
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“From the Metropolitan Area of Barranquilla we are carrying out a campaign to promote fair rates and prevent excessive charges in taxi races, especially during this year-end season,” the entity noted on its Instagram account.
Meanwhile, users expect stricter controls and solutions that allow them to move around without their wallet being the main affected during the Christmas celebrations.
Source: Integrated Information System
