This March 3, 2023, a socialization workshop was held between platform officials rappiin partnership with the marketing and advertising agency BEATand several delivery people who work with the application, the popular rappitenderos. The meeting was held in Bogota.
The purpose of this space was for the application officials to listen to the thoughts of the rappitenderos Faced with different situations that they have experienced during their relationship with the platform, as well as their claims and needs.
(You may be interested in: What the labor reform says about night and Sunday shifts).
Likewise, the space was used for the company to explain to the delivery people about the new benefits in terms of health, rental and purchase of vehicles, security and working conditions that will be provided.
“We need there to be improvements in the orders, to be well paid and to include us in the social security system so that we can include our families. Despite this, fortunately I have been at Rappi for eight years and I have done wonderfully”, one of the rappitenderos who attended the meeting mentioned to Portafolio.
According to company data, a rapitendero who works 10 hours a day can earn up to 800,000 pesos a week on average over the course of 2023.
(Further: RappiCuenta, the only financial entity that pays 7% return).
In said meeting, several points were touched on that, in general lines, were related to the orders, because some workers assured that the profits generated by them were not enough to cover their expenses in some casesciting situations such as the maintenance of their vehicles.
Likewise, several of the workers attending the workshop expressed their position regarding the image that some commercial establishments have of them.
“Some stores discriminate against you for simply being a delivery person, which is also a decent and respectable job like all”, assured another of the rappitenderos who attended the meeting.
(You may be interested in: RappiCuenta, Rappi’s new savings and financing service).
And he added that working at Rappi has allowed him to invest in his studies: “It is feasible because it gives me the option of managing my available time, since I am a student, it also generates earnings that are also good, but sometimes are also very unfair due to the routes and the time available that one must give to be able to make profit”.
Rappi, in alliance with the advertising and marketing agency LATIR, has carried out 226 workshops and has impacted more than 6,000 distributors.
Briefcase
Rappi against the labor reform
Matias LaksCEO of rappi colombia and who also made an appearance at this workshop, assured Portafolio that the labor reform proposed by the government of Gustavo Petro can put a stop to the profits of the rappitenderos.
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“Most day-to-day householders are making more money for themselves than they could make at minimum wage, in fewer hours, and with all the flexibility to connect whenever they want. The strongest fear that we have, which is more for the residents than for us, is that they lose these benefits, because if tomorrow the reform forced them to be direct employees of any platform, their income would be decreasing”.
Likewise, he also assured that Rappi is in contact with the Government and who is willing to discuss the details that the business of the platforms of delivery affect directly.
“I want to emphasize that we are in communication with the Ministry of Labor and the truth is that one can more or less agree with certain positions, but I think that dialogue is always positive and there is empathy for what is happening on the other side.”.
The new benefits for rappitenderos
In the workshop, Rappi officials explained to the attendant distributors that They will have new benefits as long as they have optimal job performance and so that the relationship with the company can continue to improve.
(Keep reading: Banco Popular bets on diversity and inclusion).
These benefits are: traffic accident insurance, medical insurance, access to credits to buy motorcycles and cell phones, as well as access to Pit Stopswhich are spaces commonly located in shopping centers where they can charge their cell phones, go to the bathroom, or take a break.
JUAN MARTIN MURILLO HERRERA
Journalist Portfolio
