Sancti Spíritus/The promise of the authorities that with the reserve of shifts through the app Ticket and the Transfermóvil platform would guarantee a better gas service has been false. After generalized complaints in Havanathe testimonies continue to multiply In the provincewhere the same system works since the end of last June.
In Sancti Spíritus, the tail to buy BALITAS This Tuesday at one of the CUPET offices was not normal. And not because Cubans are not accustomed to keeping long lines for any procedure, but because that gas was reserved to be delivered at home.
Luis came the “long -awaited Ticket,” he tells this newspaper, days after the sale of gas in the province, earlier this September. “After months with nothing,” At the time, it had been scored in the “home tail”, a modality, he explains, “where you pay 100 more pesos to take it to the house.”
“Hey, home gas must be sought in the gas office, because all cars are broken and electric have not been able to load after the fall of the system”
What followed is one of those small calvaries who have to suffer from Cubans daily. “After receiving notification that I could acquire a bullet of gas and get the application to let me confirm and pay, the days and no gas began to spend, ”says Luis. A neighbor warned it, referring to the new collapse of the national energy system Last week: “Hey, home gas must be sought in the gas office, because all cars are broken and electric have not been able to charge after the fall of the system.”
Luis continues: “At that time, my uncertainty was great, because there was no statement, just a rumor of the neighborhood.” Thus, he headed to the central office, where he could verify that the matter was not just a rumor: “Indeed, he had to go to the next day at half past nine in the morning to collect the bullet of gas that touched me and that I had paid. ”
The operation was still clear for him: “Always with the doubt if the gas would really dispatch me, because I had paid 100 more pesos to take it to the house.” That amount adds to what the “subscription plans” of the app Ticket – 14 days, for 12 pesos; Of 28 days, for 20, and three months, for 50–, which must be paid for enzone or transfer.
The man wondered if they would be returned – “they are only 100 pesos, they are not enough for a pizza, but they are mine,” he lamented – and soon obtained an answer. Not at 9:30, as they had promised, but at 11:30, the truck appeared on Tuesday, before an immense tail.
Luis concluded the narration: “The employee who attended me worked in slow chamber, and I am almost certain that I did not clearly know what I was doing, because not even the number of the bullet reviewed. They didn’t mention anything about 100 pesos, but I didn’t say anything. What if they left me without gas? In the end I left there with the bitter of bad service and scam. Because it was a scam. ”
