The General Directorate of Internal Revenue (DGII) reported today that it has implemented a series of actions to accelerate the delivery process of first motor vehicle plateswith the aim of optimising the service offered to vehicle dealers.
“These measures seek to ensure more efficient care and reduce waiting timesresponding to a high demand for services and adaptation to new processes resulting from the updating of our technological systems,” it said in a press release.
The DGII He indicated that, in order to provide more personalized support, a specialized technology, cybersecurity and processes team has been made available that works in the Plaza Luperón offices.
He assured that this team is focused on supporting the dealerswhose adaptation to the recent update of the platform has presented some challenges, thus improving the interaction between the systems and the new platform developed in collaboration with the General Directorate of Customs (DGA).
In addition, he added, the staff at the Department of Motor Vehicleswhich has made it possible to speed up the procedures. As part of this strategy, shifts will be implemented during the weekends for internal work, to ensure that services remain up to the expectations of the sector and taxpayers.
Through the press release, the DGII He valued the trust placed in him by sector associations, such as:
- Association of Vehicle Manufacturers Dealers (Acofave)
- The Association of Motorcycle Manufacturers Dealers (Afamoto)
- The United Group of the Automotive Industry of the Dominican Republic (Guide RD)
- The Cibao Dealers Association (Adeci)
- The National Association of Vehicle Distribution Agencies (Anadive)
- The Association of Young Vehicle Importers (Asojoimve), among others.
“Permanent communication with these unions has been essential for the implementation of the technological improvements and service optimization,” explained the DGII.
Anadive has criticized the recurring delays of endorsements and transfers in the DGIIwhich -he says- affects the pace of vehicle sales in the country.
César de los Santos, president of the entity’s Board of Directors, deplored the delay in obtaining the first plate and the replacement of the provisional plate that allows vehicle identification within the national territory.
Temporary plates
As for the vehicle circulation with provisional plates (PP), the DGII He specified that the General Directorate of Traffic Safety and Land Transport (Digesett), the National Institute of Traffic and Land Transport (Intrant) and the National Police have been provisionally requested not to apply fines or retain vehicles whose provisional license plate has expired as of July 2024, until the normalization process is completed.
He noted that the vehicles with expired license plates Before that date they will continue to be subject to current regulations.
“The DGII reaffirms its commitment to continue modernizing and streamlining its processes, using technological tools cutting-edge technology to offer taxpayers agile and secure services,” he said in the statement.
