The complete list of perfume stores that do not sell good quality products, according to Sernac
The National Consumer Service (Sernac) has launched an investigation after receiving multiple complaints about the quality of perfumes sold in certain stores, both physical and online. According to customers, some products do not have the expected essence or show characteristics that could indicate that they are not original.
Sernac has contacted several companies to request information on how they guarantee the authenticity of their products and address complaints. Among the main concerns of consumers are the fragrance, fixation and durability of the products. perfumes. In addition, it was highlighted that some online stores refuse exchanges or returns when the product has been opened, which for Sernac is not a valid argument to deny the right to warranty.
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