Manizalesthe capital of the department of Caldas, has been recognized as One of the 10 most cozy cities in the world in the Traveller Review Awards 2025 of Booking.com. This award, based on More than 360 million verified opinions of travelershighlights destinations that are distinguished by their hospitality and exceptional service.
Manizales shares this honor with emblematic cities such as Ko Lanta (Thailand), San Agustín (United States) and Cazorla (Spain), consolidating itself as a tourist referent of international stature.
This recognition is no accident. Manizales, known as the ‘open doors city’, has managed to combine human warmth with an impressive natural environment. Located in the heart of the coffee axis, the city is an ideal starting point to explore one of the most picturesque regions of Colombia.
From his celebrities coffee plantations to relaxing hot springs and the majestic Natural National Park Los NevadosManizales offers a tourist experience that delights the senses and comforts the soul.
The value of hospitality in global tourism
The inclusion of Manizales on this list is not only an achievement for the city, but also for Colombia. The country has reached a record number of 14,191 awarded in the Traveller Review Awards 2025, which reflects a collective commitment to excellence in the tourism sector.
This effort translates into detail attention, from the warm smile of its inhabitants to the dedication of tourism professionals who work tirelessly to offer memorable experiences.
Francisco Trujillo, general manager of Booking.com for Colombia, stressed that: “It is a pride that Manizales is among the most hospital cities in the world. This highlights the effort of all the actors in the Colombian tourism sector for providing exceptional experience, From a warm smile to passion for showing the best of our country. Each stay in Manizales and the coffee axis becomes a unique experience thanks to its people and their spectacular environment”
Manizales
Source: Istock
The coffee axis: a magnet for sustainable tourism
In addition to Manizales, the Quindío department was also recognized as one of the most cozy regions in the world. This double recognition reinforces the position of the coffee axis as a First level tourist destination, not only for its natural beauty, but also for its focus on sustainable and responsible tourism. The region has managed to preserve its cultural identity and environmental wealth, offering visitors an authentic and enriching experience.
Tourism on the coffee axis is not limited to the visual; It is a multisensory experience. The tours of the coffee farms allow visitors to immerse themselves in the coffee production process, from planting to the cup. In addition, natural hot springs and mountainous landscapes offer a perfect escape for those who seek relaxation and connection with nature.
Coffee axis
Laura Sepúlveda
A recognition that transcends borders
The list of the most cozy cities in the world in 2025 includes destinations from all continents, from Cazorla in Spain to Taupo in New Zealand. This recognition not only celebrates the Hospitality, but also cultural and geographical diversity that makes tourism a unique experience in every corner of the planet.
Taupo, New Zealand
TripAdvisor – Belchppers
In the case of Manizales, this award is a reminder that authenticity and human warmth are universal values that transcend languages and cultures. The city has managed not only as a tourist destination, but as an example of how hospitality can become an engine of economic and social development.
The future of tourism in Colombia
The recognition of Manizales and Quindío in the Traveller Review Awards 2025 is an impulse for Colombian tourism. This achievement not only attracts more visitors, but also inspires other regions of the country to continue working on improving their services and promoting their natural and cultural attractions.
on coffee aroma in Quindío
Airbnb
Colombia, with its geographical and cultural diversity, has enormous tourist potential. The challenge is now to continue building on these foundations, guaranteeing that the growth of the sector is sustainable and benefits local communities. Manizales has shown that it is possible to combine tourism development with the preservation of identity and respect for the environment.
In an increasingly globalized world, where tourist competition is fierce, Manizales has found its niche: authenticity. It’s not just about offering a place to sleep, but to provide an experience that leaves a footprint in the heart of those who visit it. And that, in short, is what makes it one of the most cozy cities in the world.
Valentina Delgadillo Abello
Portfolio journalist
