Subscription and Internet television company, announced the definitive cessation of its operations in Venezuela as of this Monday, in compliance with an order issued by the National Telecommunications Commission (CONATEL).
The measure responds to the revocation of administrative titles that authorized Supercable to operate in the country. According to him regulatory entitythe company incurred a “violation of user rights” by suspending services without prior notification or authority or its clients, which would have directly affected the right to information and the communication of its subscribers.
Supercable reported through a statement sent by email that “the subscription television service will be disconnected.”
In the message, the company thanked the fidelity of its customers: “First of all, we want to sincerely thank you for your trust and loyalty throughout these years. You have been a fundamental part of our history, and thanks to your preference, we have worked with dedication to offer you the best market service.”
And he said goodbye with an emotional message: “We said goodbye with our hearts full of gratitude. Thank you for allowing us to enter your home, for each shared moment, and for being an exemplary subscriber.”
He pointed out that the closure leaves more than 250 workers, many of them with years of service in the organization. In addition to affecting thousands of users, who since Monday were disconnected.
Founded more than two decades ago, Supercable It was one of the pioneers of cable television in Venezuela. For years he participated in an increasingly competitive market, impacted by the rise of streaming platforms, the dollarization of costs and an increasingly demanding regulatory framework.
Supercable departure supposes another blow to the diversity of options in the telecommunications sector.
Conatel had set a transition period in March 60 days for users to migrate to other authorized suppliers.
