For the Social Humanitarian Observatory, the data collected in its monitoring of public services “reflect the opposite of the discourse of those who seek to normalize or make invisible the complex humanitarian emergency that still exists in the country.”
He Humanitarian Social Observatory (OSH) presented on Friday the 24th its Monitoring of Community Services, where it was detailed that 95% of Venezuelans presented some type of connectivity failure with the ABA Cantv service.
The internet continues to be provided, for the most part, by the state company Cantv, which covers 54.50% of the population, while the rest of the market is covered by private companies.
Only 5% of those surveyed indicated that they receive internet continuously and without failures, while 49% of users indicated failures or intermittent connectivity on a daily basis, 23.9% spend entire hours without service, 11% observe failures that last days and 7% said they did not have internet service.
The monitoring of services was carried out in 101 municipalities of the country and the internet, water, gas, electricity and transportation services were evaluated.
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Javier Martucci, monitoring coordinator, also indicated that from January to March 2022 there was a decrease in the continuous supply of electricity and power outages increased almost threefold, which made it impossible to organize domestic or commercial activities.
The reports also revealed that 34.27% of the population, although they have a continuous supply, the power outages have affected some electrical device in their home.
The month with the best performance for electrical service was December, where only 16 out of 100 households reported that they had no problems with service drops or outages.
Balance 2022: community monitoring of public services ?️
• Increase in power cuts
• Only 3 out of 10 homes? had continuous and quality water
• Gasoline availability fluctuated throughout the year
• ABA/CANTV presents constant failures pic.twitter.com/jKaJNbbAaA— Humanitarian Social Observatory (@ObservatorioSH_) February 25, 2023
Regarding the water supply, the Social Observatory assured that only three out of 10 households stated that they had continuous water. 51.29% reported continuous rationing.
Regarding the quality of the water, 52% of those surveyed stated that they do not receive “clean water”, while 42% assured that the water they receive through pipes is of low quality and only 4% responded that they have a clean water supply.
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For the Social Humanitarian Observatory, “the data collected reflects the opposite of the discourse of those who seek to normalize or make invisible the complex humanitarian emergency that still exists in the country. (…) the situation in the country is far from normalizing. Certainly there may be some relief in some areas, but there is a situation that not even the capital city can escape the failure of services.
Despite the fact that there is a kind of “special attention” with Caracas, the NGO pointed out that the crisis is such “that it equally affects the lives of Caracas.”
«In the case of Caracas, more than 70% report that they do not have electricity service cuts, but they do have water quality problems. This contributes to a discussion from a long time ago, which is that Caracas has always sought to maintain it with higher quality and more regular services, which could respond to strategic political criteria.
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