Not only banks need professional collection management, but also small and medium businesses. According to the 3C Group, there are great opportunities for improvement for collection management in non-financial companies, since they need professional advice to recover unpaid invoices, since everything is recoverable, except time.
It is important to have a collection system that is effective, since, as debts age, they become more difficult to collect and, even, are prosecuted, resulting in a slow, costly and often unsuccessful pace.
To avoid reaching that point, for some time there have been modern technological tools that reduce the levels of non-payment in companies, solving cash flow problems and improving the relationship with customers.
In that context, Group 3C presented Smart Cash, specialized collection service for SMEs that improves and reactivates commercial relations with their debtors thanks to the fact that it has specialized software for monitoring, collection and decision making.
Among the companies that can successfully implement this tool, there are those that provide permanent service such as schools, universities or clubs, and companies that issue a large number of invoices receivable on a monthly basis.
“We have 25 years of experience managing the collections of the main financial entities in the country, which has allowed us to develop a technological solution specialized in SMEs. For example, schools live with delinquency ranges that go from 10 to 22% and, using Smart Cash, they could lower these indicators by approximately 50%”, he comments. Pedro Castillejo, CEO of the 3C Group.
According to a study by Insight Hunting SEO, prepared by the Impulse Data Intelligence Unit for the 3C Group, it can be seen that online searches related to collection companies had a growth of 166% between 2017 and 2021. “We project for 2022 a growth of 38.9% in searches related to the sector and, for the first months of 2023, an average of 23,000 people searching”, added the executive.
Thanks to the study, it was possible to identify that 52% of the people who carry out these searches come from small and medium-sized companies. Among the sectors that show the greatest interest in collection companies are consumer sales, telecommunications, wholesale, energy and mining, retail, manufacturing and finance.
Likewise, 71% of the people who carry out these searches are between 18 and 45 years old and, mainly, come from Lima (64.40%), Arequipa (7.40%), Trujillo (6.10%) and Chiclayo (3.50%).
I knew that
- In 2021, the 3C Group experienced growth of 8% and this year it is expected to be 6.5%.
- “We can help companies from other sectors and sizes, adapting our service to their needs so that they can recover their overdue debts in the shortest time and optimizing costs,” the manager concluded.