From this week, calls in Chili They must be governed by a new prefixing system that will help users to recognize which are legitimate and which correspond to fraud attempts. The Undersecretariat of Telecommunications announced that all authorized commercial communications will appear on the screen with the number 600, while the prefix 809 will be reserved for unplayed contacts, considered spam.
Scam alert
The regulations are part of the Government digital security agenda and seeks to stop the advance of the Scams Telephone who affect thousands of people every day in Chili. According to the Undersecretary of Telecommunications, Claudio Araya, the idea is that users know when a call is legitimate and when it is an attempt to deceive. At the same time, the Undersecretary of Crime Prevention, Carolina Leitao, stressed that any number that does not start with 600 or 809 should be considered suspicious and not be attended.
According to a report by the HIYA company of 2024, the inhabitants of Chili They receive on average 28 spam calls per month, the highest level in all of Latin America. The Investigation Police, in parallel, registered a 19% increase in complaints for telephone fraud compared to the previous year.
The regulations establish the following:
- Prefix 600: expected commercial calls.
- Prefix 809: Non -requested calls.
- Other foreign prefixes or numbers: considered scam attempts.
In case of non -compliance, companies in Chili that do not respect the disposition face sanctions ranging from simple admonitions to fines between 5 and 5,000 UTM, which is equivalent to amounts of $ 343 thousand to more than $ 343 million.
The authorities recommend that, before any communication that does not comply with the established prefixes, the call is immediately cut and a complaint is made. Users in Chili They may report these irregularities to the Undersecretariat of Telecommunications to apply the corresponding sanctions.
