Miami, United States. – The Provincial Directorate of Health of Holguín rejected complaints about alleged poor care to Canadian citizen Sylvie Beauchowho suffered a hip dislocation during his vacation in Cuba. In A note published on Facebookthe entity affirmed that the patient was treated with “ethics and humanism” at the Surgical Clinical Hospital “Lucía Iñiguez Landín”, denying that medical negligence or bureaucratic obstacles in their attention in their attention.
According to the official version, Beauchersne arrived at the hospital on February 8 and from the beginning “adopted a negative attitude”, rejecting medical exams and imaging procedures necessary for a precise diagnosis. The Provincial Health Directorate stressed that, despite this, it was guaranteed admission to the International Medical Care Room, analgesic treatment was offered and tried to proceed to reduce dislocation by surgery, which the patient refused to initially accept.
However, his family holds a different version of the facts. Roxane Beauchesne, daughter of the tourist, told the Canadian newspaper Lesoleil that his mother suffered a hip fracture and that during his hospitalization faced precarious conditions, poor diet and lack of assistance. “He ate almost anything. He took some water, but had to pay for something better and, even so, he only received four slices of tomato, ”Roxane denounced.
The young woman also assured that her mother was the victim of a robbery inside the hospital, where she was stolen 260 dollars, and that she spent 24 hours without being neat after being immobilized.
Another concern raised by the family was the language barrier and the lack of cooperation of the Cuban authorities to manage their repatriation. “It seems that they want to retain more time to get more money. His urinary probe fell and did not comply with it correctly, so urine in bed, ”said the tourist’s daughter.
The case generated a support wave on social networks, which allowed other Francophone tourists on the island to approach it. Some provided him with a blanket and food, while another managed to recover his luggage, which had disappeared at the hotel and was finally delivered to the hospital.
After several days of efforts with the insurer, Sylvie Beauchesne was repatriated on February 10 on an Airmedic flight to Montreal. Subsequently, it was transferred in ambulance to trois-rivières to receive proper treatment.
The incident has revived criticisms about the Cuban health system and the need for tourists to have travel insurance when visiting the island. “It is something that we strongly recommend. Better prevent than regret, ”he told Lesoleil Daphnée Lambert-Rivest, director of marketing of a Canadian travel agency.
The Canada Government has repeatedly warned about the “severe crisis” faced by Cuba in terms of food supply, medical supplies and fuel, which affects the quality of services. In A notice issued in May 2024he recommended that its citizens take extreme precautions when traveling to the island.
