From today (21), people born after 1984 or companies opened after that year will be able to request the withdrawal of forgotten resources in financial institutions. The process must be carried out in site Amounts Receivablecreated by the Central Bank (BC) to consult and schedule the withdrawal of residual balances.
The consultation opened on the evening of 13 February. At the time, the system itself informed the date and time when users with funds to withdraw must return to the site to make the appointment. The process runs until Friday (25). Anyone who misses the deadline or time can do a repechage on Saturday (26), from 4 am to 12 pm. Users who miss the recap will only be able to return from March 28.
After a withdrawal request, the financial institution will have up to 12 business days to make the transfer. The expectation is that payments made through Pix occur faster.
To schedule the withdrawal, the user must have a silver or gold account at Portal Gov.br. Secure identification to access digital public services, the Gov.br account is available to all Brazilian citizens. O Login has three security levels: bronze, for less sensitive services; silver, which allows access to many digital services; and gold, which allows access to all digital services.
According to the most recent BC report, about 114 million people and 2.7 million companies accessed the query system created for the redemption of money. Of this total, 25.9 million individuals and 253,000 companies discovered that they have receivables.
Most forgotten resources, however, are of little value. According to BC survey, balances up to BRL 1 correspond to 42.8% of cases and amounts of up to R$10 account for 69.7% of the total.
Check out the step-by-step procedure for withdrawing the money below:
Step 1
access the site valorareceber.bcb.gov.br on the date and withdrawal period informed in the first consultation. Those who forgot the date can repeat the process.
step 2
Do Login with the Gov.br account (silver or gold level). If the citizen does not yet have an account at this level, he must register immediately or increase the security level (in the case of bronze-type accounts) in the site or on the Gov.br app. The BC advises the account holder not to leave to create the account and adjust the level on the day of scheduling the redemption. check here how to increase the login level Gov.br.
step 3
Read and accept the disclaimer
step 4
Check the amount receivable, the institution that must return the amount and the origin (type) of the amount receivable. The system may provide additional information, if applicable. The first stage of the query only reported the existence of amounts receivable, without providing details.
step 5
Click on the option indicated by the system:
“Request here”: to return the amount by Pix within 12 working days. The user must choose one of the Pix keys, inform personal data and save the protocol number, in case he needs to contact the institution.
“Request via Institution”: The financial institution does not offer a Pix refund. The user must contact by phone or email informed to arrange with the institution the method of withdrawal: Available Electronic Transfer (TED) or Credit Document (DOC).
Important: On the information screen of amounts receivable, the citizen must click on the name of the institution to consult the service channels.
Calendar
To avoid excess demand in the site, the Central Bank staggered the request according to the account holder’s age or the company’s founding date. Each week, a different audience will be served.
The appointment deadline for people born before 1968 or companies founded before that year was extended from March 7 to 11, with a recap on March 12. Those who were born between 1968 and 1983 or opened a company during this period, could schedule an appointment between March 14 and 18, with a recap on March 19. The recaps on Saturdays take place from 4 am to 12 pm.
Anyone who misses the recap Saturday will be able to request the redemption from March 28, regardless of the date of birth or creation of the company. The BC clarifies that the citizen or company that misses the deadlines does not need to worry. The right to receive the funds is definitive and they will continue to be kept by the financial institutions until the account holder requests the withdrawal.
In this first phase, R$ 3.9 billion forgotten in financial institutions are being released. In May, there will be a new round of consultations, with another R$ 4.1 billion available.
In addition to residual values in banks, the citizen may have other sources of forgotten money, such as public funds quotas, review of Social Security benefits, fine-mesh income tax refunds and even small lottery prizes. THE Brazil Agency prepared guide to facilitate the search for additional resources.
