In the world of medicine and medical technology, patients are the center of everything. In Medtronic, we have seen closely how to prioritize the well -being of patients leads to extraordinary transformations not only in their lives but in the standards of health services.
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When we reflect on the challenges that our health systems face, particularly in Colombia, it becomes clearer than the key to improving Clinical results lies in actively listening to those we serve.
Despite the important scientific advances and in medical technologies, patients continue to feel little heard and undervalued within the health system. The growing demand for offering increasingly personalized health care has evidenced the need for innovative solutions that offer better management and better treatment options. Millions of people worldwide continue to suffer the effects of complex health conditions and each patient has unique needs. In Colombia -as in many countries that face health challenges such as access to access, the limited capacity of hospitals and The overload of health professionals- the need for a more patient focused approach is urgent.
Patients are not just care receivers; They are people with unique stories and needs that must be recognized and integrated in the medical care process. Patients expect more of their services. They hope – and deserve – experiences that help them recover faster and return home before.
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From transforming the less and less invasive care standard to advanced medicine for more precise diagnoses, for us a patient -centered approach is not simply a concept, but a necessity for effective medical care. When we involve patients in their care process, We can better understand your needs and preferences, which ultimately leads to better experiences and results.
As a global company, our main commitment is to promote a culture that prioritizes patient behavior and actions. Medicine has traditionally been designed from a technical perspective, focusing on the disease rather than the person. This model, although effective in clinical terms, often neglects fundamental aspects as the emotional experience of the patient, his quality of life and his perception of the care process.
Integrating the patient’s voice is a fundamental pillar of our programs. Initiatives such as ‘Ambassador patient’, A space where we listen to the daily needs and realities that live patients with chronic conditions of various environments, allow us to directly listen to the daily experiences and needs of patients with chronic conditions, which helps us design more effective and personalized strategies. In addition, we consider the patient education essential so that they feel valued and can make informed decisions about their health.
Digital platforms like ‘Parkinson and I’, ‘Speaking of obesity’, and ‘Taking your heart’ They are dedicated to educating the population about various chronic conditions and their treatments. These tools not only report, but also empower patients, making them active partners in their own care, thus promoting a more collaborative and effective medical care environment.
Prioritizing patients can be that catalyst to create a medical care system that is not only efficient, but also compassionate and that responds to the needs of all Colombians. Studies have shown that when patients actively participate in their care, they experience better clinical results, greater satisfaction and sense of control over their health.
Adopting a patient -centered approach can help close the gaps in access and equity, ensuring that each person receives the attention it deserves. Our approach must be clear: that every decision we make is based on the needs and experiences of the patients we serve.
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