Passengers report cost overruns and travel delays during the end of the year

He December 31, several passengers faced difficulties traveling due to cost overruns on tickets and flight rescheduling. At El Dorado airport, Passengers reported increases of up to 200,000 pesos over the usual price on routes such as Bogotá-Santa Marta.

Kevin Rodríguez, who traveled on this route, pointed out that, “The ticket normally costs between 872,000 and 900,000 pesos, but I had to pay much more.”

Furthermore, users like Alison Suárez, although they managed to get tickets easily, showed half-empty planes, which generated confusion regarding the management of the airlines.

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At the land terminals, the outlook was no better. Many travelers who left purchasing tickets until the last minute found themselves with sold out buses. Other users reported cost overruns of up to 20,000 pesos on short routes, a practice that affects those who depend on public transportation in this season of high mobility.

Adding to the high costs are complaints about rescheduled flights, leaving passengers waiting longer than planned.. Although the airlines claim that the changes are due to air congestion, Users demand immediate solutions and greater transparency in processes.

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Mobility at the end of the year

According to the National Police, between December 27 and 31:

– In land terminals, 1,292,000 passengers were registered in 108,000 offices.

– On the roads, 3,639,000 vehicles were mobilized, of which 634,000 transited through Bogotá and 1,210,000 through Cundinamarca.

Given the increase in transportation demand, the authorities call for planning trips in advance and verifying prices with authorized companies. Also They reiterate the importance of reporting irregularities to guarantee fair and safe conditions for users.

Meanwhile, Travelers demand structural solutions from air transport operators and land, to prevent these difficulties from being repeated in future seasons of high demand.