Although it is the fourth consecutive year that the number of people who use financial services through the Internet has increased, the figure contrasts with the 93.8% of the population that uses the Internet to communicate.
The Inegi survey details that the use of smartphones went from 96% in 2020 to 96.8% in 2021 while the use of laptops was 33.5% last year.
Until the third quarter of 2021, there were 61 million accounts linked to a cell phone, according to figures from the National Banking and Securities Commission (CNBV).