Bancolombia is one of the most recognized banks in Colombia and despite this situation, it is not exempt from actions carried out by cybercriminals, who They try to scam and deceive to obtain financial data. How to protect yourself from this type of situation?
In information that it has published through its official X profile, the banking company recalled that it is important not to fall for text messages that are suspicious or links in which they ask for confidential information to cancel insurance.
Therefore, they indicated that it is recommended to always distrust these types of communications in which they have the objective of redirecting you to other sites. Make sure you obtain the information through the entity’s official channels.
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Faced with this situation, Bancolombia alerted its clients.”Batteries. Don’t be fooled! To cancel our Cardif insurance or any otherjust call our telephone branch. Be careful, the only official link for our messages is http://Bancol.co”, they pointed out.
You should remember that you should avoid sharing your personal data such as your username, bank password, application’s Dynamic Password, security codes, expiration dates, card numbers or even reject messages or calls that ask for this type. of information.
“Check that the communications you receive are from us,” held through this digital communication channel.
Finally, and with the intention of taking action on this delicate matter, this financial company added: “If a message seems suspicious to you, share it to [email protected] or by WhatsApp at +57 300 8876817”they closed.
How to contact a Bancolombia advisor?
What security measures should you take into account to operate with Bancolombia?
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If you have any questions or concerns, you can contact the bank’s advisors through its different channels.
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Bogotá +57 (601) 3430000, Medellín +57 (604) 5109000, National toll-free line 01 8000 912345 and the Ethics Line at 01 8000 524499.
