Currently, scams carried out by cybercriminals have increased and taking into consideration this scenario in Bancolombia have provided key details to avoid being deceived. What are the tips you should follow when downloading the Mi Bancolombia app?
In information that has been provided on the official X account (previously known as Twitter), this banking company issued three suggestions for all its clients.
The first suggestion is related to the place where the new application of the previously mentioned entity will be downloaded. To do this, you must do so through the respective official application stores such as Google Play Store or App Store. Avoid as much as possible entering links provided by third parties or from information available in search engines.
(See more: What is the name of the new Bancolombia app?)
The second tip is linked to protecting your financial information. Avoid responding to emails, calls, messages with links where a person asks you for individual data, expiration dates. Please remember this is not to be shared with anyone else.
Finally, and in the event of unusual behavior or activity on the part of a client, the bank will communicate directly with you through your official WhatsApp +573013536788.
Likewise, you may also receive a text message with the following codes: 891333, 891602, 87554. After this verification process, you will be able to answer if the unusual transfer was made by you.
What should you do if you forget your Bancolombia username?
Tips to protect yourself from scammers
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1- The first step will be Enter the Bank’s official website from your cell phone.
2- Later you will have to click on the Menu option that is available at the top of your screen.
3- Then click Enter.
(See more: The second best tourist place in South America is from Colombia, which one?)
4- Later this platform will present the login and the section that indicates if you forgot your username is also highlighted. Click on this option, then type your document and password to finally click on Continue.
5- When you have passed this step by step, Check your email where they will confirm the respective modifications.
