In a moment of great scientific advances and increasingly sophisticated treatments, paradoxically medical care faces a human challenge: quality time between doctor and patient that is reduced vertiginously due to the oversaturation of a health system in crisis. In this context, an innovative proposal in Mexico arises: Cindreau Medical Coaching (CMC), a pioneering movement that seeks to transform the patient’s experience, returning to medicine its most human side.
Dr. Javier Cindreau, doctor and researcher with more than 25 years of experience and now Coach certified, is the creator of CMC. His initiative starts from a worrying reality: an average patient passes only 13 minutes with his specialist and can take between 6 and 18 months to have a follow -up, without intermediate communication. This lack of connection not only emotionally affects the patient, but also has serious clinical consequences, such as the low adhesion to treatment, which in some cases is less than 50%.
“The idea is that with the basis of coaching the patient can be accompanied, listening, creating expectations and alternatives, analyzing them, flourishing in life. These types of activities are much more typical of coaching than of traditional medicine … () Then we look for short training for doctors, nurses and other health workers, so that with materials, seminars, podcasts, among other tools, it is the beginning of a movement, I wanted to see my inspiration. The beginning of a movement to return to medicine that human aspect that has been lost. ”
Active listening: a clinical tool with well -being power
In an interview for the economist, Dr. Cindreau emphasizes that the key to more effective and empathic medical care lies in active listening. This ability is not just a courtesy gesture, but a fundamental pillar of clinical care. “Studies show that active listening can improve diagnosis, strengthen adherence to treatment and raise patient satisfaction and recovery.”
The specialist recounts a personal anecdote that illustrates the need for this connection. “I took my own father with what was at the time the best hepatologist in Mexico, he saw him 15 minutes and never turned him to look in his eyes. My dad, who was sick of the liver, told me, ‘I no longer want to see this man’, and I: but understand me, he is the best hepatologist of Mexico. He said bluntly` No, he didn’t even turn to see me in the eyes’ Medicine its humanity ”.
For Dr. Cindreau, this problem is not the fault of doctors, who are subject to extraordinary pressure and workload. Rather, it is a consequence of a saturated system. His proposal, therefore, does not seek to replace the treating doctor, but complement and enhance it through professional accompaniment.
Three pillars for personal flowering
The model proposed is based on three pillars: listening (listening), Care (care) and discovery (discovery). Through this approach, the patient is guided in a process for:
- Understand and accept your condition.
- Reduce the fear and uncertainty of diagnosis.
- Improve your adhesion to treatment.
- Discover a sense of life beyond your illness.
“My dream,” explains Dr. Cindreau, “is that my chronic disease is another piece of information in the context of my life and that is not what defines me, limits me and marks.” This process culminates in the “discovery” phase, where the patient explores how he can bloom as a human being despite his condition.
The CMC medical coaching service is only the spearhead of a much more ambitious project. He Dr. Cindreau He is designing a training institute to certify health professionals as medical coaches. Its objective is to train not only doctors, but also nurses and physiotherapists, who often spend more time with patients and may have a significant impact on their well -being.
“The aspiration is that this is not left in Dr. Cindreau doing his coaching, but that really, other health professionals are interested,” he says.
For this model to prosper in Mexico, the Dr. Cindreau He states that the key is to start on a small scale and generate data that demonstrates its effectiveness. Now he has started a pilot phase working with a group of patients for free and plans to take the findings to congresses to introduce interest in the medical community, especially among younger professionals, who, according to evidence, have a greater interest in the humanist side of medicine.
The project of Medical Coaching It is an initiative that seeks to fill a vacuum in health care. Beyond healing diseases, it is about taking care of the person, providing a safe, empathic and continuous space where the patient can find not only answers, but also a purpose in his path to well -being.
