According to him, they remained inside the plane for more than two hours without being able to leave.
News Valley.
An incident that occurred inside a plane Avianca It generated discomfort among the passengers, who apparently spent more than two hours inside the plane due to alleged technical failures.
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The representative of Valle del Cauca Mariluz Zuluaga was one of the main complainants of what happened, recounting her experience on social networks and with YourBoat.
According to Congresswoman Zuluaga, they were inside the aircraft for more than an hour without information about what was happening. At that time, the deputy reported that they were not provided with air conditioning, which made the situation even more uncomfortable.
“They told us there was a technical problem, then they said ‘they already fixed this, but now it’s a power problem.’ “So people no longer wanted us to travel on that plane because it represented a risk,” said Zuluaga, visibly upset by what happened.
As usual @avianca trampling on users, it’s our daily bread, today it was our turn, 1 hour on the plane without saying anything, then they informed us that there was technical damage, after half an hour more locked up and without air that there is another problem , they cancel the flight😡 continue➡️ pic.twitter.com/ZwALQJ25OM
— Mariluz Zuluaga (@mariluzuluaga) January 3, 2025
Despair and complaints from passengers
As the wait dragged on, the situation became unsustainable. Passengers, including children, began to complain about the heat and lack of information.
“There were children crying, and people started banging on the plane doors and saying ‘open, open!'” said the deputy.
According to what the deputy said, after more than two hours, the security personnel finally allowed the passengers to leave the aircraft.
In his
After the last communication that TuBarco had with the deputy, around 4:30 pm this Friday, they still had not reached their destination, the island of San Andrés.
Given the complaints, the airline Avianca spoke out through the social network Saint Andrew.
«We understand the situation and know that our airport team relocated passengers connecting to San Andrés from Bogotá to ensure they reach their destination. We regret what happened and we have already shared important information to continue assisting the case,” the airline indicated.
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