The type of armed robbery against financial institutions has also become virtual. The CEO of InterbankCarlos Tori, reported that the financial institution was the victim of an unidentified third party who published the data of a group of its clients with the intention of extorting the bank. That is, they pay a ‘quota’ with the intention of keeping them silent.
LOOK: Interbank announces that its channels, cards and payment methods work normally
“The financial sector around the world is facing these types of deplorable situations from criminals, despite the rigorous implementation of the highest security standards. Above all, we want to guarantee you that the information exposed does not put the accounts or financial products you have with us at risk,” Tori said on Interbank’s YouTube account.
The executive specified that this situation occurred in parallel with an operational problem at the bank, which generated confusion in public opinion. However, he assured that both events are not related.
“The first was an operational problem in our processes that generated intermittency in the service on Wednesday the 30th and left many customers without accessing the channels. Today we are already operating normally, although we made a temporary interruption between noon and two in the afternoon to finish updating our systems,” argued the executive.
He apologizes
Also, Tori addressed her clients to apologize for the inconvenience generated in the last few hours, after indicating that recently, the bank reinforced its security measures, including special monitoring of both operations and client information. This is in order to ensure that deposits are protected.
“You, our clients, are the most important thing for Interbank. Our focus is to always prioritize the security of our products and transactions, honoring the trust placed in us. We offer you our sincere apologies. We reiterate our commitment to continue working and guarantee your safety. Furthermore, we appreciate your understanding and preference,” Tori concluded.
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