The superintendent of Banking, Insurance and AFP (SBS), Sergio Espinoza, ruled out that the data leak of Interbank users has been used for extortion purposes, since to date no complaints have been registered.
“What has been seen is a leak of name with identification document. I don’t want to say that this is not sensitive information because the fact that someone is a bank customer is restricted information that should not be public.“, he said in RPP.
However, the official stated that the data leaked by a third party “has not reached the level” of violating user passwords, this “would allow, for example, extortion actions.”
In addition, the head of the SBS indicated that there is no date to deliver the report regarding the supervision carried out at the offices of said banking entity after customer data was exposed.
According to what Espinoza explained, this is because they are still in the first stage of collecting information about what happened at Interbank on October 31.
General Manager of Interbank assures that “exposed information does not put accounts or financial products at risk”
Following complaints from several users due to failures in Interbank’s digital service, Carlos Tori, general manager of the banking entity, assured through an informative video that the leaked data will not affect customer accounts.
Initially, Tori expressed her apologies to users for the “inconvenience generated these days,” and explained what happened with the banking entity’s platforms.
“The first was an operational problem in our processes that generated intermittency in the service on Wednesday, October 30, and that left many customers unable to access our channels. Today we are already operating normally, although we made a temporary interruption between 12:00 pm and 2:00 pm to finish updating our systems”, he expressed.
“On the other hand, an unidentified third party published data from a group of clients with the intention of extorting the bank. The financial sector around the world is facing these types of deplorable situations from criminals, despite the rigorous implementation of the highest security standards.”he added.
Then, he stated that the exposed information does not put user accounts or financial products at risk.
The general manager of Interbank pointed out that both events are not related, but they admit that this caused great confusion among clients.
“In recent days, we have reinforced security measures, including monitoring both operations and our clients’ information, which allows us to ensure that deposits are protected”, he concluded.
