The agencies of the National Institute of Social Security announced that the agencies will be closed this Friday (9) due to the match between Brazil and Croatia in the World Cup.
The measure is in line with the Ordinance of the Ministry of Economy No. 9.763/2022, The institute points out that branches will be closed, but remote service channels are still available to citizens throughout the day.
Central 135
Central 135 will also have a special operation on the days of the Brazilian games. Human service will be suspended 30 minutes before the match, returning 30 minutes after the end of the game. During this interval, the 135 center will continue to operate with electronic assistance.
Through the 135 electronic service, it is possible to obtain information about the benefit, find out the time at which the next service was scheduled at the branch or even obtain payment information. Calls to 135 are free from a landline. Those who use cell phones pay only the value of a local call.
My INSS
My INSS will remain available both on the internet and on the mobile app.
Through My INSS, it is possible to request benefits, issue extracts, meet requirements and schedule face-to-face assistance. Citizens also find the virtual assistant Helô, who guides and answers questions about INSS services and benefits.
