The Consumer Protection Commission No. 2 of Indecopi ordered the company Rintisa to withdraw its product from the market ricocat Gourmet Paté Adults with Salmon of 85 gr., because this is not only composed of the ingredient that appears in the commercial name on its label.
According to the resolution, the product would also contain derivatives of chicken, pork, beef, fish and hydrolyzed liver and fish.
The measure must be fulfilled within a period of 30 business days from the publication of final resolution No. 1915-2022/CC2.
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Through this documentthe Commission also ordered the company to refrain from introducing new units of the product on the market that have Senasa registration: A.29.17.N.0029.
The company violated article No. 3 of the Consumer Protection and Defense Code (Law No. 29571), which indicates that false information or information that misleads consumers is prohibited. For this reason, it was also sanctioned in the first instance with S / 74,704 (16.24 UIT).
In order to present transparent information to consumers, Rinti will also publish on its social networks (Facebook, Instagram, Twitter and TikTok, as long as it has an account on them), and within a maximum period of 15 business days, a ratifying notice drafted by the Commission which is contained in the aforementioned resolution.
It should be noted that the sanction and measures were imposed after the complaint filed by the Association of Consumers and Users of the Ancash Region (Acurea).
The resolution has been appealed by Rintisa and it will be the Specialized Chamber for Consumer Protection that will determine its responsibility in the second instance.
Peru21 He tried to contact the Rintisa company, owner of the Ricocan and Ricocat brands, to request their releases, but until the closing of this note there was no response.
