With the purpose of knowing the situation of the users who present difficulties with their educational credit and are in arrears in their payment, Icetex will hold the Solutions Day from October 10 to 28
(Icetex: increase budget to forgive debt to 25% of students).
In this way, “find alternatives that normalize your situation and obtain benefits, such as forgiveness of interest and exclusions from financial reports in strict application of the provisions of Law 2157 of 2021“, said the entity.
The day, which will take place by phone and virtuallyis aimed at users whose educational credits are in the study stage with arrears between 31 and 90 days and for those in the amortization stage with arrears of more than 30 days.
The hours of attention at the Solutions Fair will be from Monday to Friday from 7:00 am to 8:00 pm and on Saturdays from 8:00 am to 5:00 pm
(How to get out of debt and not ‘die’ financially trying).
According to Icetex, those who comply with the commitments agreed on this day will have the forgiveness of up to 100% on current interest due and moratoriums.
In addition, if they are reported to risk centers, they will receive a positive report so that they are immediately excluded from the financial information centers as contemplated by the clean slate law that expires on October 29.
Alternatives to normalize the portfolio
Extinction: pay the total amount of the obligation.
Normalization: cancel the entire balance due.
Refinancing: modify the term and value of the initially agreed installment, in order to normalize the totality of the obligation.
Users who have an educational loan, are studying or have graduated and are between 31 and 90 days in arrears, may call the national free line 018000112845 (from a landline) or in Bogotá to the line (601) 3161867. You can connect by entering https://clicktocall.americasbps.com/Click_2_call/
Young people with credit that is more than 91 days past due, and have completed their studies, can contact the national free line 018000119716 (from a landline) or in Bogotá at (601) 7490211. They can also connect to https: //ws-bpm.inconcertcc.com/C2CIcetex/ or via video call at the link https://ws-bpm.inconcertcc.com/VCIcetex/
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