Goodbye to the famous sports store: this is the brand that could disappear from Chile for numerous complaints

In Chilithe big ones stores Sports are usually a mandatory stop for tourists and local buyers. However, one of the most popular brands is at risk of disappearing after accumulating an alarming amount of complaints for poor service, failed deliveries and lack of response to claims.

The National Consumer Service (Sernac) has initiated an investigation into the company due to the constant increase in complaints of dissatisfied customers. The lack of compliance in delivery times, products in poor condition and the difficulty in obtaining reimbursements have led this chain to be in the sights of the authorities.

What do consumers report?

Complaints for failed deliveries and poor service put consumers alert. Source: Canva

According to recent data, more than 100 buyers of the store They have reported negative experiences with the brand. Among the main problems are:

Excessive delays in the delivery of products.

Lack of responses to claims for defective articles.

Cancellations of orders without prior notice or clear reimbursements.

Many consumers have resorted to social networks to expose their cases, generating a wave of criticism that has seriously affected the image of the store.