Through its website, the Gaviota Group denied the rumors that circulated on social networks about the exclusion of Cuban clients in their facilities.
«The Gaviota Tourism Group wishes to categorically deny the rumors circulating on social networks about the limitation of the entry of national clients to our facilities. At Gaviota Group we firmly believe that all our clients, regardless of their nationality, have the right to enjoy our services and facilities”, the note states.
The letter, denied by Gaviota and signed by a director of the Angsana Cayo Santa María hotel, prohibited the sale of rooms to “customers of Cuban nationality” as of June 10, and for this reason each client’s passport would be requested at the Its time to check in.
The false “non-negotiable” measure also warned that if any Cuban client leaked into the facility, they would be forced to “deny their entry to the hotel and cancel their reservation immediately.”
Despite Gaviota’s denial, the controversy over the payment mechanisms to access its facilities continues.
payment from abroad
On Gaviota’s own website, several users who tried to book at other Gaviota facilities report that they required payment in dollars from outside the country and others claim that their passports were required.
By phone call to the hotel, OnCuba He verified that, in effect, any Cuban can book there as long as they make the payment from abroad using cards such as Visa or MasterCard. In no case are Cuban pesos or freely convertible currency allowed.
Likewise, from the hotel bureau they deny the passport requirement.
Angsana Cayo Santa María is a luxurious hotel with 252 rooms located in Farallón de las Brujas, in Cayo Las Brujas, in Cayo Santa María, province of Villa Clara.
Cuba currently has 81,000 rooms operated by 24 joint ventures and 18 foreign managers, according to official data. Most of them are managed by the state company Gaviota, belonging to the GAESA business conglomerate of the Armed Forces.
