Users assure that no matter how much the Superintendency of Industry and Commerce is asked to act, little is what they do.
Colombia News.
As an outrage and a total outburst, the price variation that is being presented with users of an airline was described as “without son or ton” their schedule changed at the last minute.
The complaint was raised through social networks.
Where the journalist Ana Milena Gutiérrez through her Twitter account exposed the complaint.
“What he is doing @Avianca with users is NOT to believe, “said the communicator initially.
Then he stated the way they were notified, the availability of flights and the high cost of the change.
- «They notify us – by mail – that the flight changed from 6:13 am to 9: am. I decide to look for Tk at that time (6:13 am), indeed there is availability but, there I leave you the price … How to understand this? ».
The price of the flight went from $ 433,630 to $ 870,640 for today, Friday, November 12.
What he is doing @Avianca with users is NOT to believe. They notify us – by mail – that the flight changed from 6:13 am to 9am. I decide to look for Tk at that time (6:13 am), indeed there is availability but, there I leave the price … How to understand this?
???@sicsuper pic.twitter.com/aNbsXTY9tF– Ana Milena Gutiérrez (@anamilegut) November 12, 2021
A cost of more than 50% and that has generated outrage in users and Internet users.
Those who once again asked the Superintendence of Industry and Commerce to act in this type of case that according to the opinions, “only remains in complaints and reports, but they do little.”
Likewise, they add that there is already a collective fatigue with this type of situation.
Given that they denounce that «the airlines do what they want with users and nobody, absolutely nobody does anything.
Other user comments:
This is how the airline responded:
Great reaction !!, they are going to “check” when the flight should leave … even their reaction speed is Low Cost ??♂️
– Felipe Garcia (@nipuel) November 12, 2021
