In the early hours of this Tuesday, the National Emergency Assistance and Security System 9-1-1 received a automatic alert of the fire fighting system in the dispatch area of its headquarters in the Metropolitan Area.
As part of the established protocols, the total evacuation of personnel and the temporary halt of operations at said headquarters. He Fire brigade arrived in a timely manner, managing to control and quell the fire outbreak in short time.
According to a press release sent by the Presidency of the Republicduring the work of evacuation six people were transferred preventively due to smoke inhalationmeeting all out of danger.
Until now, no significant material damage reportedbeyond damage located in the office roomarea where it is presumed the incident originated.
Measures to guarantee continuity of service
The situation is completely under control, no risk for staff and facilities.
The executive director of the 9-1-1 System Col. Randolfo Rijo reported that, according to the contingency plan institutional, emergency reception and dispatch operations were immediately transferred to the headquarters of Santiagoguaranteeing the continuity of service at the national level.
It is important to highlight that the headquarters of the Metropolitan Area toasted operational coverage from Bani until Punta Canawhile the rest of the national territory was already served from the Northern region.
Call forwarding
Currently, the 9-1-1 System works in coordination with telephone companies to complete the total deviation of the emergency calls towards the Santiago headquartersas part of the technical protocol stabilization.
He National Emergency Assistance System and Security 9-1-1 reiterates its commitment to security of the staff, the continuity of service and timely attention to citizens, and will maintain official information as the corresponding technical evaluations progress.
