The electronic billing in the country continues to present failures in services, as reported by the National Tax and Customs Directorate, Dian.
As explained, this is due to intermittencies that Microsoft haswhich is the entity’s external technology provider, in the provision of public cloud services Azurewhich support the electronic invoice system throughout the country.
According to Dian, it is a failure of Microsoft to regional leveland since the beginning of the incident, Dian has maintained permanent communication with the technology multinational. In turn, they stated that they continue working with the supplier “to resolve the situation in the shortest time possible in order to restore the normal functioning of the system. In parallel, the entity’s technical team implemented an alternative technological solution to keep the platform available despite the inconveniences presented.“.
As things are, maintains the technological inconvenienceso businesses and those responsible for billing, They are generating electronic invoices under the type modality (04)until Microsoft fully restores Azure services.
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La Dian asked all taxpayers in the country to take into account that the intermittency in the provision of Microsoft services affects only the electronic invoice system; the others entity platforms march with normal and the tax obligation due dates such as VAT, Withholding at Source, National Consumption Tax, advance payment of the Simple Taxation Regime, Gasoline Tax and ACPM, Carbon Tax, VAT on service providers from abroad, taxes on sugary drinks and ultra-processed foods and Income advance for Significant Economic Presence -PES, are maintained according to the planned schedule.
VALENTINA DELGADILLO ABELLO
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