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December 27, 2025
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E-ticket system restored after technical failure

E-ticket system restored after technical failure

The General Directorate of Migration (DGM) reported that the filling service of the E-ticket It was already restored, after a technical failure temporary will affect access to the digital platform used to enter and exit Dominican territory.

The institution explained that the interruption was overcome thanks to the work of the technology teamwhich managed to normalize the operation of the system. Migration regretted the inconvenience caused to users and thanked them for the understanding and patience shown during the time the incident lasted.

During the failure, the DGM temporarily authorized the airlines to board passengers, both entering and leaving the country, without the obligation to complete the form, with the aim of reducing the impact on airport operations and travelers.

The institution reiterated its commitment to continue working to offer a best service and strengthen their technological processes. Likewise, he reported that a technical report Detailed information about what happened will be sent to the President of the Republic for his information.

What is E-ticket?

He E-ticket of Migration is a digital form required by various State institutions for entry and exit from the national territory.

Its completion is mandatory for each passenger, who must provide true information destined for the General Directorate of Migrationthe General Directorate of Customs and the Ministry of Public Health, in accordance with the provisions of the laws 285-04115-17, 72-02 and 226-06.

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