Lose or have your Card stolen Rut account BancoEstado can be a stressful situation, but it’s important to take immediate steps to protect your account and prevent potential misuse. Here’s what to do if your card is lost or stolen:
The first thing you should do is block your card as soon as possible to prevent unauthorized transactions. You can do it through various available channels. The most convenient option is to use the BancoEstado mobile application. Enter the application and look for the “Lock and card configuration” section. There you will find the option to block your CuentaRUT Card.
You can also block your card through the official website of BancoEstado. Access the website (www.bancoestado.cl) and look for the Accounts section. Then select your Rut account and look for the “Operations” and “Card” option. From there you can safely block your card.
Another option is to block over the phone. You can call the BancoEstado Telephone Service from Chile at number 800 80 2020. If you are abroad, you must dial the number +56226704819 to request the blocking of your card.
If you prefer face-to-face service, you can go to the Service Desk of any BancoEstado Express or BancoEstado branch. There, the staff will help you block your Card Rut account and will provide you with the necessary assistance.
