MADRID, Spain.- The Cuban authorities recognized the collapse of the offices in the country destined for applications for birth registrations, procedures to register or sell real estate or vehicles, powers of attorney, or renew or obtain passports and identity documents.
Just as they referred to fraud, resales of shifts for these procedures and mistreatment by officials, another reflection of the failed government system on the Island.
“There is mistreatment, lack of sensitivity, favoritism, in some cases gifts, money have been received. Also, non-compliance with instructions issued by the Ministry of Justice to better organize the provision of services and achieve adequate care has led to queues and long waiting times that, evidently, cause dissatisfaction and negative approaches from the population “. said Olga Lidia Pérez Díaz, general director of Notaries and Public Registries of the Ministry of Justice during the program Round table of this Tuesday.
According to his statements, “some officials, notaries, and civil status registrars have been identified who have inappropriate conduct,” including municipal and provincial directors of Justice, to whom “disciplinary measures are being applied.”
The headline also said that the delays in the processes during the past year were due to the reestablishment of one hundred percent of notarial and registry services once COVID-19 was controlled.
The paperwork offices could not respond to this flow, crowds of people grew on the outskirts of the premises and many coleros took advantage of the situation to resell shifts and make a profit. Corruption also grew through expeditious payments and, consequently, the difficulties and setbacks for Cubans who arrived at those offices increased, the headline pointed out.
In addition, he referred to the energy crisis, the shortage of paper and computer equipment that, in addition to being insufficient, is obsolete, which also hinders processes.
For a recent report on CubaNet, Cuban Mirta explained that after more than a week trying to solve a housing issue, she had to rectify her appointment. She was in line for it from ten in the morning until noon. But that same day, since 5:00 in the morning, she had had to queue to get a turn at the passport office. And the day before he stood in line at the Oficoda to rectify an error for which they did not want to dispatch the rationed food in the warehouse.
Mirta’s situation is that of thousands of Cubans, who live an odyssey to carry out any procedure on the Island.
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