The full of Congress of the republic decided to approve today, Thursday, April 7, the modification to the Consumer Protection and Defense Code, which proposes to incorporate article 147-A into Law 29571, promoting the attendance of the supplier to the conciliation hearing.
With 85 votes in favor, 16 against and five abstentions, the regulation was approved.
In addition, the amendment stipulates that if the provider, having been duly notified, does not justify his absence within 24 hours of the date set for the hearing, he will receive a fine equivalent to 30% of an UIT.
Within 48 hours after the first hearing, a new date will be scheduled for a second conciliation meeting, and if the supplier is unjustifiably absent again, the conciliation will be terminated and an aggravating administrative procedure will be generated in the future.
In the event that the claimant is the one who does not attend the conciliation hearing for the second time and does not present justification, it is considered that he has withdrawn his claim.
The justification of any of the parties is only valid if illness, fortuitous event or force majeure is proven.
