The president assured that this shows that the procedure has served and that the well-administered UPC improves the service.
Positive figures from the health sector.
President Gustavo Petro shared on his social networks a balance of the numbers of complaints and claims of the EPSs intervened by the Governmentensuring that between October and December 2024 they were reduced on average by up to 22.9%, which is why he highlighted the importance of this state control.
“The data show that the intervention has served and that the well-managed Capitation Payment Unit improves services,” the president assured.
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According to the graphs, The EPS that showed the greatest reduction in complaints was Capresoca, which in October 2024 registered 796 claims and closed December with 406, which represents a decrease of 38.8%.
However, New EPS, which is one of the Health Promotion Entities that had the most members, in that same period mentionedbegan with 39,765 complaints and closed with 34,637, figures that indicate a decrease of 8.8% in complaints.
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Likewise, in the case of Sanitas, In October it had 24,637 claims and ended 2024 with 18,496, which shows a reduction of 15.9%, while Famisanar presented an initial figure of 12,206 user complaints and ended said period with 8,379, representing a decrease of 16.3% in total cases.
In the total average of the data shared, October 2024 began with a total of 104,168 (16.3%) complaints and claims in the nine EPSs intervened and ended the year with 80,280, for a reduction of 14.4% of cases, although the variation, according to the figures, was -22.9%.
Check out the other details shared in the president’s post below:
Source: Integrated Information System
