Morning Star, a company that provides data to Google on the dollar exchange rate, admitted this Thursday (26) an error in collecting information. The company claimed to have resolved the problem that led to the publication of the wrong value of the US currency, attributing what happened to “a contributor’s inaccuracy”.
“Due to inaccurate bid and ask quotes provided by a third-party rate contributor in error, exchange rate data for Brazil temporarily did not reflect the market on December 25, 2024,” Morning Star said in a note to Google.
Saying it is committed to the quality of information, the company said it works to prevent errors from being repeated. Despite Morning Star claiming to have resolved the problem, the exchange rate information tool remained inactive on Thursday night.
On Wednesday (25), the Attorney General’s Office (AGU) asked the Central Bank (BC) clarifications about the dollar exchange rate on Google. The agency wants clarification to evaluate whether to contact the Federal Attorney General’s Office to open an action against the search platform.
On Wednesday afternoon, Google displayed the price of the US currency at R$6.38, when financial markets were closed for the Christmas holiday. Throughout the 25th, the correct price was R$ 6.15, the closing value of the dollar on the 24th, Christmas Eve, when the trading session operated with reduced hours.
* Gabriel Brum, reporter for Rádio Nacional, contributed
