In the Dominican Republic, 58.3 % of households hire some type of service of Internet For the activities From its day to day, especially on the mobile, the main device through which 94.5 % of these are connected, according to the National Statistics Office (One). However, the quality of the service It is far from what is expected.
At the time of this informative delivery, more than 422 Internet users consulted by Diario Libre said they were dissatisfied with the services of mobile telephony and Internet In the country. They agree that, for what they pay, the service is inefficient and slow.
“It’s a heistand the big are the ´Packics´: You put one per day and since you saw two videos, he gets slow, “said Paty Campechano.
For another user, his Internet “Solve”, but it’s enough unstable. “Now I have, maybe right now, the breeze puts it unstablesuddenly is damaged, serves suddenly, and so on. In conclusion, it is of no use to be good, if for more damaged, “he said.
“In the Dominican Republic, 2 % of taxes For the development of Telecommunications It does not apply. It should be the best Internet of the world, “said Juan Ariel Santiago.
And rightly: in addition to this rate for contribution to the development of telecommunications (CDT), to an invoice of Internet 18 % of the tax on the transfer of industrialized goods and services (ITBIS), plus 10 % selective consumption tax (ISC).
The Dominican Institute of Telecommunications (Indotel) Recognize these limitations in the service They hire users: only 21.5 % of the Dominican population has one connectivity significant, that is, a service that is available and your quality Be safe, reliable and affordable. Thus, the remaining 78.5 % lacks a connectivity of qualityas indicated by the study “Significant connectivity“, published by the institution, together with the ONE, in 2024, citing data from 2022.
29.1 %
Percent of households with significant connectivity in the Ozama region, according to the Indotel report
The president of the Board of Directors of the Dominican Institute of Telecommunications (Indotel), Guido Gómez Mazarahe came to point out that the problem of “practical order” on this subject is that companies Telephone, being private, decide where to settle.
“This organ, which applauds its social vocation, is very aware that they only act with levels of profitability“He said in a Free dialogue of Free newspaper At the end of last year.
Connectivity by region
According to the report of Indotelthe greatest proportion of connectivity significant is found in the region Ozama, with 29.1 %, followed by the region Cibao Norte, with 23.9 %.
This leaves the rest of the regions With one connectivity Below 20 %, as is the case of Yuma (17.1 %) and Higuamo (15.6 %), two subregions that concentrate poles such as Punta Cana and La Romana, which raises a challenge not only for those who reside there, but also for industries as thriving for the national economy as tourism. In contrast, Enriquillo, in the region South, is the demarcation presented by the minor connectivity significant, with just 7.3 %.
Free Diario made a request to the Indotel To confirm what regions of the country quality of the service of Internet It has degradedthe causes and what actions are being carried out in that regard.
In this regard, the communications department of this entity reported that they will issue a release In this week to refer to the theme of the quality of the services of Internet In the country, without offering a direct answer to the questions asked at the close of this edition.
