From today (14), people born between 1968 and 1983 or companies opened in that period will be able to request the withdrawal of forgotten resources in financial institutions. The process must be carried out in site Amounts Receivablecreated by the Central Bank (BC) to consult and schedule the withdrawal of residual balances.
The consultation opened on the evening of 13 February. On that occasion, the system itself informed the date and time when users with funds to withdraw must return to the site to make the appointment. The process runs until Friday (18). Anyone who misses the deadline or time can do a repechage on Saturday (19), from 4 am to 12 pm. Users who miss the recap will only be able to return from March 28.
After the withdrawal request, the financial institution will have up to 12 business days to make the transfer. The expectation is that payments made through Pix occur faster.
To schedule the withdrawal, the user must have a silver or gold account at Portal Gov.br. Secure identification to access digital public services, the Gov.br account is available to all Brazilian citizens. the login has three security levels: bronze, for less sensitive services; silver, which allows access to many digital services; and gold, which allows access to all digital services.
According to the BC, around 114 million people and 2.7 million companies accessed the consultation system created to retrieve the money. Of this total, 25.9 million individuals and 253,000 companies discovered that they have receivables.
Check out the step-by-step procedure for withdrawing the money below:
Step 1
access the site valorareceber.bcb.gov.br on the date and withdrawal period informed in the first consultation. Those who forgot the date can repeat the process, without waiting for March 7th.
step 2
Do Login with the Gov.br account (silver or gold level). If the citizen does not yet have an account at this level, he must register immediately or increase the security level (in the case of bronze-type accounts) in the site or on the Gov.br app. The BC advises the account holder not to leave to create the account and adjust the level on the day of scheduling the redemption. check here how to increase the login level Gov.br.
step 3
Read and accept the disclaimer
step 4
Check the amount receivable, the institution that must return the amount and the origin (type) of the amount receivable. The system may provide additional information, if applicable. The first stage of the query only reported the existence of amounts receivable, without providing details.
step 5
Click on the option indicated by the system:
“Request here”: for a refund via Pix within 12 business days. The user must choose one of the Pix keys, inform personal data and save the protocol number, in case he needs to contact the institution.
“Request via Institution”: The financial institution does not offer a Pix refund. The user must contact by phone or email informed to arrange with the institution the method of withdrawal: Available Electronic Transfer (TED) or Credit Document (DOC).
Important: On the information screen of amounts receivable, the citizen must click on the name of the institution to consult the service channels.
Calendar
To avoid excess demand in the site, the Central Bank staggered the withdrawal request according to the account holder’s age or the company’s founding date. Each week, a different audience will be served.
The scheduling deadline for people born before 1968 or companies founded before that year took place from March 7th to 11th, with a recap last Saturday (12). For those born in 1984 or who opened a company that year, the date goes from March 21st to March 25th, with a recap on March 26th. The recaps will also take place on Saturdays at the same time, from 4 am to 12 pm.
Anyone who misses the recap Saturday will be able to request the redemption from March 28, regardless of the date of birth or creation of the company. The BC clarifies that the citizen or company that misses the deadlines does not need to worry. The right to receive the funds is definitive and they will continue to be kept by the financial institutions until the account holder requests the withdrawal.
In this first phase, R$ 3.9 billion forgotten in financial institutions are being released. In May, there will be a new round of consultations, with another R$ 4.1 billion available.
In addition to residual values in banks, the citizen may have other sources of forgotten money, such as public funds quotas, review of Social Security benefits, fine-mesh refunds of the Income Tax and even small lottery prizes. THE Brazil Agency prepared guide to facilitate the search for additional resources.
